FAQ

FAQ - Sole Flex Apparel

Your most common questions, answered.

Shipping & Delivery

How long does shipping take?
Shipping takes about 5-7 business days, depending what part of the United States the order is being shipped to.

Returns & Exchanges

What do I do if I receive a damaged product?
Please email us at customer.service@soleflex.com so we can figure something out! We don't want you to slip.
Do you offer international shipping?
At this time, we do not offer international shipping. We hope to expand our shipping options in the future.

Product Details

Do the grip socks work on all surfaces?
Yes, our grip socks work on every type of surface (e.g., wood, studio floors, etc.). Don't worry, you won't slip with us.

About Sole Flex

What materials are the grip socks made of?
Our socks are crafted from a blend of Spandex, Nylon, Organic Cotton, Prima Cotton, and Recycled Polyester. They feature Quick-Dry, Breathable, Anti-Bacterial, Anti-Slip, Sweat-Absorbent, and Compression properties. The length is Crew.
What is your mission?
To provide high-quality, comfortable, and stylish Pilates socks that improve performance and safety during workouts, helping our customers achieve their fitness goals confidently and easily. At Sole Flex Apparel, we are committed to giving back by donating 10% of our profits every other month to animal shelters across the U.S., fostering a sense of community and compassion in everything we do.

Fit and Sizing

What sizes are your yoga mats?
Our Yoga Mats are 6ft x 2ft.
Are the socks unisex?
Yes, our grip socks are suitable for all genders.
What size are the grip socks?
One size fits all.
How do I wash my grip socks?
We recommend washing on cool and tumble dry on low. For best results, turn the socks inside-out before washing.

Other Questions

How can I contact customer support?
You can reach our customer support team at customer.service@soleflex.com.
Do you make customizations?
Not at the moment.
How can I recommend an animal shelter?
Yes, we'd be glad! Please email us the information to customer.service@soleflex.com.